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About Us

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292 5th Street
Courtenay, BC V9N 1J6

About The Company

5th Street Florist has been a downtown Courtenay business for over 75 years. I, Ariana Bifano, have owned and ran this shop for the past four years, and worked here for 8 years prior to that. I have put together a great team and work on purchasing as much local product as possible. Eight months of the year I’m able to purchase from four local flower farms right here in the Comox Valley. I also work year round with a grower in Victoria and a supplier in Vancouver. This means that the families who grow the flowers we love can support their families and their love of flowers. This also means that they aren’t subject to any pesticides or labour laws that we don’t agree with. BC grown means we are all working towards the same environmental and economical goals.

My lead designer is Deb Etherington. She is well known in the floral community; Deb has been a florist for over 40 years. She has ran her own shop, worked on cruise ships and yes, she’s made flowers for the Queen... And not just the the Cumberland May Queen. She knows traditional and contemporary design and can do everything in between. We are lucky to call her ours.
 

2020 Winner Best Flower Shop - CV Record

My shop has won the Readers Choice Award for best flower shop in the Comox Valley for 2016, 2017, 2018 and 2019. We love our downtown community and are very proud to be part of it. 

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5th Street Florist

292 5th Street

Courtenay,BC V9N 1J6


Store Hours:

MONDAY to FRIDAY - 9am to 5pm
SATURDAY - 10am to 4pm


We are closed on Sundays and Stat Holidays.


BUSY HOLIDAY SEASONS

To help assure on-time delivery during the busy holiday season, please place your order at least 3 days prior to the following major holidays: Christmas Day, Valentine's Day, Easter, and Mother's Day.


Holiday Closures

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, Boxing Day, New Year's Day, Family Day, Easter, Mother's Day, Victoria Day, Father's Day, Canada Day and Labor Day.

Payment Options

We accept the following payment methods:

Visa

Mastercard

Debit

Cash

Contact Information

If you have any questions or need more information, please contact us by e-mail at 5thstreetflorist@gmail.com or call us directly at (250) 338-6736. We're always here to serve you and make your flower-sending experience a pleasure.

5th Street Florist
292 5th Street
Courtenay, BC V9N 1J6
250-338-6736 
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Areas Served

Our shop serves the following areas in British Columbia:

1. MON - SAT -- Comox Valley - Courtenay, Comox & Cumberland

We also deliver to Surrounding areas: Merville, Black Creek, Union Bay, Fanny Bay, Lazo, and more

 2. MON - FRI -- Campbell  River, Nanaimo, Victoria and many places in between

 Delivery by courier as far north as Campbell River and as far south as Victoria

 

We also deliver to the following facilities
Comox Valley Funeral Home Comox Valley Seniors Village
Cummings Home Piercy's-Mt. Washington
St Joseph's General Hospital Stevenson Place

Specialty Services

We specialize in the following services:

 

Large inventory of fresh flowers for all occasions,
BC and locally grown as much as possible, including:

- Weddings and Wedding Flowers
- Sympathy and Funeral flowers
- Birthday Flowers, Get Well Flowers, Anniversary Flowers
- Grad Corsages and Boutonnieres

Green Plants
- House Plants - Green and Blooming, including Cactus, Succulents and Tropical)
- European/dish gardens

Arrangements - Custom made by hand
- Modern and traditional flower arrangements
- High-style floral arrangements
- Dried floral arrangements

Greeting cards
- Art Cards by Larissa McLean, Local Artist
- Photography Cards

Containers, Planters  and Gift Items
- Selection of Ceramic and other containers and vases, including Local Pottery
- BC Made Leathers from Thistle Industries

Subscriptions
- Weekly, Bi-weekly, Monthly or Seasonal
- This is a wonderful gift idea, or a great way to add flowers to your home or office.
- A selection of fresh flowers arranged in a vase, or in a hand tied bouquet (your colour and flower preferences , or designers choice)

Delivery Policy

FEES - A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

US ORDERS - must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

NO SUNDAY DELIVERY - We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

INTERNATIONAL ORDERS - We will be happy to accept your international orders if you call our shop directly, or order through our website.

 

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

 

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. 

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails. 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use. 

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information. 

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured. 

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability. 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. 

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet. 

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.